Celtic Woman Forum

Everything Else => General Discussion => Topic started by: GlenS on July 14, 2020, 02:39:00 PM

Title: CW mech (Manhead Merch)
Post by: GlenS on July 14, 2020, 02:39:00 PM
I ordered a program book from them and they charged me $12.41 shipping to ship it from Nashville Tn. to Wisconsin which the post office says the charge is $8.00 for the way they shipped it and then when it got here the book was damaged. I contacted them about the damage to the book and they gave 2 options 1 was a 25% refund 2nd was send it back and they would send me another book and shipping was on me to return the book well i took the only one that i thought was the way to go i took the 25% refund and if i had returned the book it cost me $12.41 to get the book and then another $8.00 to return it for a total of $20.41 for a 10.00 book. I told them i would wait and buy a good book when i seen the show next year and they didn't care. I just think it wasn't a good handleing of the problem. I was thinking they would tell me to throw the book away and they would send me another one but that didn't happen so watch what you order from them